Return & Refund Policy – MaisonVeyro

Last updated: December 3, 2025

At Setyro, your satisfaction is our top priority. If you are not fully satisfied with your purchase, we are here to help.

Product Returns

You have 30 days from the date you receive your order to return your item.

To be eligible for a return:

• The item must be unused, in perfect condition, and in its original packaging.

• You must provide the receipt or proof of purchase.

Return Process

Contact us at:  (or any official address you wish to use) and provide:

• Your order number

• The reason for the return

Once your request is approved, we will send you the instructions to return your product.

Return shipping fees

Return shipping costs are the responsibility of the customer, except in cases of defective products or an error on our part.

Refunds

Once the returned product has been received and inspected, we will notify you of the approval or denial of your refund.

If approved:

• The refund will be issued to your original method of payment.

• Processing times may vary depending on your bank or card issuer.

Exchanges

Exchanges are only available for defective or damaged items.
To request an exchange, please contact us at: [your-official-email].

Non-Eligible Items

Some items cannot be returned:

• Gift cards

• Sale or clearance items (unless defective)

• Personal hygiene products and underwear for health and safety reasons.